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Where’s my order?

Eskimo Design / Where’s my order?
radiator and towel rail order tracker

Where’s My Order

If you have purchased through one of our retailers
Please contact them to take a look at their eskimo sales order acknowledgement. In the top right of that paperwork we will have given them an estimated despatch date. This is when we are most likely to deliver. Unless we are approximately 1 week away from that date, we won’t have any additional news.

If you have purchased direct with Eskimo (trade)
Your estimated despatch date in is the top right of your sales order acknowledgement. This is when we are most likely to deliver. Unless we are approximately 1 week away from that date, we won’t have any additional news.

Booking your installer
Close to the time of completion, the eskimo team will call you to book in a transport slot. Until you hear from us with a definitive delivery date and time slot, we advise you not to book your radiator installation.

Human contact
If you would like to speak to us, just call +44 (0)207 117 0110. Or email us on sales@eskimodesign.co.uk